Residential Service Guidelines

Thank for you for choosing Home Town Disposal as your residential waste collection company.

Your 95 gallon roll out container will be delivered to your house 1-7 days prior to the start of your new service. Please note the due date on your enclosed invoice. You must pay by the due date in order to continue service. Late payments may incur a late charge of $8.50. $20.00 fee on all returned checks. Special discounts are reflected on your invoice. Customers that terminate their service before their 90 day service period, or are annexed by any local municipality prior to the end of their current 90 day service period, may be subject to a collection and cart clean up fee equal to one month’s service charge. There will be a $60.00 replacement fee for damages, lost or stolen containers.

As a reminder, please have your container and all other trash out on the curb by 6:00 am on your scheduled pick up day. All materials must be placed at the curb. Please note we do not service “competitor containers”. Unsafe road conditions due to extreme weather such as ice and snow, floods, etc…. could cause a delay in your scheduled pick up day. Our crews will pick up a maximum of 5 bags (outside of cart) of household garbage, leaves (during leaf season increases to 10 bags), or grass clippings per week. Limbs must be cut in 5-6 foot lengths and no larger than 3 inches in diameter. We will pick up 3-4 bundles of limbs (approximately 3x6), or a pile of limbs similar in size to an office desk.

Below is a list of items that we can pick up. However, there will be an extra charge for this additional service. We suggest you call our office prior to your requested service and schedule an extra pick up.

Furniture $20.00-$30.00 per item

Appliances (free of Freon) $20.00-$30.00 Per item

Carpet (cut to 4x1) $20.00 Per load (3x5)

Extra Limbs, leave etc $20.00 per load (3x6)

Unacceptable Material: No construction material, rocks, dirt or concrete will be collected. Car batteries, large auto parts, motor oil, oil filters, tires, paint, solvents-drain cleaners, acids, lime and dead animal are not acceptable. TV’s, computers, printers, scanners, fluorescent lights and other electrical appliances or any type of hazardous or liquid waste including cleaners-solvents and medical waste such as syringes and needles are not acceptable.

Holdiay Collections: Our company does not provide service on the following holidays: New Years Day, Martin Luther King Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day. Put your garbage out as normal on the regularly scheduled day, however the actual pick up will be delayed one day due to the holiday. Call our office to hear a recording regarding holiday service during holiday weeks. (901) 794-9096

Copyright 2015 Home Town Disposal, LLC

4225 Getwell Rd
Memphis, TN 38118
(901) 794-9096