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Billing system update
Same great service. A new, improved portal.
We’ve upgraded our billing system! To avoid service interruptions, please log in and add your payment method today.
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If you’re enrolled in autopay
If you are currently enrolled in autopay, it will not process automatically until you set it up again in our new customer portal.
Open Customer Portal →First time here? Click “Open Customer Portal →”, then click “Forgot or Reset Password” to create your password. Your username is your email address.
Questions about the change?
Do I need to set up my payment method again?⌄Yes. To avoid service interruptions, please log in and add your payment method today. If you are currently enrolled in autopay, it will not process automatically until you set it up again in our new customer portal.
What can I do in the new portal?⌄All customers now have access to our new online customer portal and will be able to view invoices, check payment history, view service history, and set up autopay. Once you're in, you can set up autopay with a bank account or credit card.
What if I can’t sign in?⌄Click “Open Customer Portal →”, then click “Forgot or Reset Password” to create your password. Your username is your email address. Questions? We're happy to help. Call us at (901) 794-9096 or email customerservice@htdisposal.com.